Shipping policy
Shipping Policy
Last updated: August 2026
Thank you for shopping with AlloyRoar. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons or promotional periods, processing times may be extended. If there is a significant delay, we will notify you by email.
Shipping Destinations
We currently ship to most countries and regions worldwide.
If we are unable to ship to your location, we will contact you as soon as possible and provide a full refund if necessary.
Shipping Time
Estimated delivery times:
- Standard Shipping: 7–15 business days
Please note that delivery times are estimates only and may vary depending on your destination and local courier services.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and shipping method.
If your order qualifies for Free Worldwide Shipping, the shipping fee will be automatically waived at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking information usually becomes available within 24–48 hours after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
Delivery Delays
While we work hard to deliver your order on time, delays may occur due to circumstances beyond our control, including:
- Customs clearance
- Severe weather
- Carrier delays
- Public holidays
- Transportation disruptions
We appreciate your patience and understanding.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
Email:
Please include:
- Your order number
- Photos of the package (if damaged)
- Photos of the product (if applicable)
- A brief description of the issue
We will investigate the issue and provide an appropriate solution as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate before placing your order.
AlloyRoar is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Order Cancellation
Orders may be canceled before they have been shipped.
Once an order has been shipped, please refer to our Return & Refund Policy for return instructions.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
AlloyRoar
Website: https://alloyroar.com
Email: support@alloyroar.com
We typically respond within 24 hours on business days.